Confidential helpline
Family Lives offers a confidential and free* helpline service for families in England and Wales (previously known as Parentline). Please call us on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life. If you don’t get an answer first time please do try again.
You can now chat to us online if you want to talk to us about an issue. We are open 1.30pm to 9pm every weekday (excluding bank holidays).
Mon to Fri: 9am - 9pm
Sat and Sun: 10am - 3pm
