Helpline is available on 0808 808 7777 from Monday to Friday, 9am – 6pm
The helpline advisers can give you information to help you make decisions about your personal support needs and the needs of the person you're looking after.
This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.
The helpline staff will tell you how to complain if anything goes wrong with any of the services you use or put you in touch with your local authority or NHS services.
